Original topic:

Front Camera Issue

(Topic created on: 11-18-2022 02:59 PM)
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Lastman
Beginner Level 2
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Galaxy Z
Front camera issue since the latest update on 
17-11-2022.
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4 Comments
sidiculous
Active Level 6
Galaxy Z
You really should consider adding more details if you want help. No one will be able to help you with this little information.
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Lastman
Beginner Level 2
Galaxy Z
Front camera sometimes doesn't ON .. screen turns black .. Solved after Restarting phone
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sidiculous
Active Level 6
Galaxy Z
Always best to restart after major update. Also clean cache from recovery meny, and optimise apps using Good Guardians App Booster.
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cs_member8
Moderator
Moderator
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Galaxy Z

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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