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09-23-2024 01:21 PM in
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09-24-2024 01:52 PM (Last edited 09-24-2024 01:57 PM ) in
Galaxy ZDear Samsung Member,
Greetings from Samsung Customer Support!
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. However, as you have already visited the service center and they have guided you through the information after the physical inspection of your device. So, we would suggest you to kindly coordinate with the service team, they can guide you in a better way regarding the replacement process.
Warm Regards,
Samsung Customer Support