Original topic:

Fold series is the worst series who else agrees

(Topic created on: a week ago)
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sunn5
Active Level 1
Options
Galaxy Z
My fold 5 phone bought at 1lac 74 thousand has so many issues that in my life i have never seen in any of the phone I have purchased even 10 times lesser the price .so many issues wifi Bluetooth not working phone lagging big screen conks and what not 
.any one else facing issue and whom to hold responsible 

6 Comments
Mr_Aniket
Active Level 10
Galaxy Z
I agree 👍
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iamkkronly
Active Level 6
Galaxy Z
You're not alone—many users have reported issues with the Galaxy Z Fold 5, despite its premium price tag. Common complaints include:

WiFi & Bluetooth connectivity issues Lagging and stuttering despite high-end specs Inner display problems like screen flickering or hinge-related failures Overheating and battery drain issues Who’s Responsible? Samsung – They should have ensured better quality control, especially at this price point. Retailer/Service Provider – If you got a faulty unit, they should assist with a replacement or repair. Software Updates – Some problems are due to bad software updates, so checking for updates or rolling back might help. What Can You Do? Visit a Samsung service center and push for a replacement rather than a repair. If service fails, raise a consumer complaint (especially if your device is under warranty). Check online forums (Reddit, Samsung Community, etc.) to see if others found fixes or workarounds. Consider returning the phone if your purchase window allows it.

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iamkkronly
Active Level 6
Galaxy Z
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
Follow me more information.
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naviaz
Active Level 9
Galaxy Z
Agree 👍
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sunn5
Active Level 1
Galaxy Z
I am amazed how a global world mobile giant samsung can good up big time in making a device and no one can do anything about it ,I suggest let's tweet this and make this viral so that it reaches samsung
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cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We understand that you are facing multiple issues with your device. To ensure that we can provide you with the best possible assistance, we would request you please visit the nearest service center for a physical inspection of your device.

You can locate your nearest service center using this link: https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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