I purchased the phone from pre reserve program and I received the phone today evening. The phone was not even powering up straight out of the box. I had to try different angles to power on the phone. After that I setup phone and whenever phone is in my pocket or try to unfold or close the display it gets turned off. It seems either hinge or power cable issue.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
