Original topic:

Fold 5 Screen Rotation issue

(Topic created on: 03-30-2024 02:42 PM)
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Fold5Addict
Beginner Level 2
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Galaxy Z
Hi All, 

Recently after the latest updation of UI 6.1 In fold 5, i have seen a issue that even though the auto rotation option is off and i take settings in the camera option, the settings page rotates (landscape) when the phone is being rotated. 

You have this issue or it is a bug ??
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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