My fold 4 isnt opening properly..i havnt dropped the phone even once..the samsung service centre is tellimg me to change the display, which is perfectly fine. What am i supposed to do?
Get it checked in local shop then where u have faith also file a complaint on consumer court forum online since as you claimed that this was a manufacturing defect.
As per your query, you have already visited the service center and they have guided you through the information regarding the part replacement after the physical inspection of your device, so kindly visit the service center again and submit your device for repair by the Samsung expert team.
Repair? As in? Why would i replace my display when it is working fine..the issue is with the hinge..which the samsung engineer said, is the fault of the device..i mean why should i pay when there is manufacturing fault..i really liked my fold 4..but this incident has really broken my trust with samsung
@facon , i have similar issue with z fold 4. The phone was never dropped.. my warranty ended last month. I was asked to pay 60k to get the display and the hinge replaced. This is insane. This is samsungs issue not ours... we should sort this out.
