Original topic:

Fold 4 Heating Issue

(Topic created on: 04-21-2024 11:27 AM)
222 Views
mannkedari
Beginner Level 2
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Galaxy Z
Is anyone facing heating issue while charging after April Security Patch Update ?
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2 Comments
cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.

However, kindly perform the following steps by the given links to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi....

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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digesh9870
Active Level 6
Galaxy Z
Yes. After the update, I noticed that my device remains warm even when it is idle.
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