Original topic:

Flip 5 durabilty

(Topic created on: 09-14-2024 03:25 PM)
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Laxmikantji
Beginner Level 2
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Galaxy Z
My galaxy z flip 5 screen stop working within one year and 1 day after warranty expired ...I told every one in store and online no one is taking action ..worst phone ever ..pay one lac life is only one year...listen samsung if u really cares you customer plz give me some solution bcz service centre is asking 30k for repair this..Samsung claim 2 lac time flip and FOLD this phone but your phone is not DURABLE for one year...what should I do
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cs_member10
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already visited the service centre and they have guided you through the information regarding the part replacement after the physical inspection of your device. They will provide you with original parts at a genuine cost. The repair estimate time and applicable charges for the repair was already confirmed by the service team. So, we would request you please coordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support

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