Original topic:

Flex mode screen flicker in Flip 4

(Topic created on: 12-22-2024 06:54 PM)
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flipuser1999
Active Level 3
Options
Galaxy Z
I have been facing this problem since last few months... it started with my phone delay the screen unlocking when I flip open it.. then it started to black out for sometime... and now it just turns black after a yellow flicker when I try using flex mode or flip the phone close/open. It refuses to work in flex mode, but works perfectly fine when completely open or closed. 

I have tried Formatting the phone, updated the software but nothing seems to make this problem go away. 

Phone was also not used in water or very dusty environment. 

Any idea what is causing this problem and how can I get rid of it?

4 Comments
goodthings
Expert Level 5
Galaxy Z
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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flipuser1999
Active Level 3
Galaxy Z
this doesn't guarantee a resolution
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goodthings
Expert Level 5
Galaxy Z
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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