Original topic:

Flex Mode and Auto Rotation not working since One UI 8 update

(Topic created on: 10-12-2025 03:21 PM)
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Viggy97
Active Level 1
Options
Galaxy Z
So I recently updated the software on my Z Flip 6 to One UI 8.0. Since the update, the flex mode has stopped working and auto rotation does not work either. The transition from outer display to inner display is taking time too now.

The phone is still in a brand new condition with 0 physical defects. Is there anyone who has faced this issue?
5 Comments
ghingur
Active Level 6
Galaxy Z
I have a galaxy z flip 6 and I updated it to One UI 8 but I haven't seen such a problem on my phone yet.
If you download the update intermittently then there is a possibility of such a problem or download the beta program but the official software update has not happened on my phone yet
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ghingur
Active Level 6
Galaxy Z
If helpfull then click the three dots in the right and accept the solution😊
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goodthings
Expert Level 5
Galaxy Z
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Z
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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