Original topic:

Faded or washed out display on z flip 4 bespoke

(Topic created on: 08-28-2022 08:33 PM)
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rs11
Beginner Level 3
Options
Galaxy Z
Guys having faded screen issue ? Please see below. 

image


4 Comments
Anikroyale
Expert Level 5
Galaxy Z
The issue you mentioned is not understamdable from the screenshot because it most likely is a hardware issue. Please share a picture of the phone's display taken with another device.

You can also try setting the display mode to Vivid from Settings > Display >Screen Mode.
rs11
Beginner Level 3
Galaxy Z
Please see, screennis not completely black as it should be. Screen remains greyiah or low white. On my s22 utra same object remains balck. Alao on AOD screen flickers and as you can see acreen remains greyish. IMG-20220828-WA0030_196_1661709135.jpgIMG-20220828-WA0031_197_1661709139.jpgIMG-20220828-WA0029_198_1661709143.jpg
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Anikroyale
Expert Level 5
Galaxy Z
Yeah that's not acceptable. Get a replacement device or get the display replaced from a service center.
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cs_member8
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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