I have been facing this blackout issue after my UI update. My oiter screen is working oky but the moment I open my phone the inner screen is showing a blackout and it takes 1 min time to show the screen or many a times it takes a lot tap on the phone or continuously pressing the power button and then the phone starts also a new issue that i am started facing is when i am using the inner screen the screen hoes blackout for a second. Also while i fold my phone to 90° angle and try to use it the screen goes black and i cannot use my phone in fold. Like normally a youtube channel if I want to fold my phone and see the screen the screen goes black and i cannot use it completely. I have to open my phone wide straight to use the phone. Tgus issue is only after the UI update and my phone is within the warranty period but still the samsung service centers have refused to help me with my issue just because my phone has a small dent on the outer corner which i got after this blackout issue. And taking this point in hand the customer supprt is not resady to help my and stating that because of the sent on your phone the watranty period on my phone is void. Which is very sad to hear for a samsung premium phone user. Z flip 6 my phone is a very premium phone of samsung and still no repairs no solution for problem which i am facing after their UI update which is compeletely their fault. Please help if someone can.
No resolution has been provided by your support team. Your customer support tells me on a repetition tone that the service to repair my phone even though in warranty is chargeable. Which I have been listening from months by you. There is no premium customer for you. Only premium phones and your premium prices. Once the product is sold your responsibility is over. I am frustrated, tired and alot harassed from talking to your customer support everyday and again and again explaining them my issue and getting no soultions.
Anyone facing the same issue after this UI software Update please reply and stand strong, we have to fight for it and make Samsung give us a solution or replace our phones atlast. SAMSUNG NEEDS TO TAKE ACTION.
