Original topic:

Direct Call Panel Missing in One UI 9

(Topic created on: a week ago)
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kapadiatapan
Active Level 2
Options
Galaxy Z
I was using the Samsung Galaxy S24 Ultra with One UI 8.5, where the Edge Panel had a Direct Call option that allowed me to quickly call selected contacts.
After switching to the Galaxy Z Fold 8 with One UI 9, I can no longer find the Direct Call panel/option in Edge Panels.
Has Samsung removed this feature in One UI 9, or is it available somewhere else now?
It would be great if Samsung could bring this option back, as it was very convenient for making quick calls to frequently contacted people.
3 Comments
aniszia
Active Level 6
Galaxy Z
Ok sir you send me screenshot direct with me and I will check
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kapadiatapan
Active Level 2
Galaxy Z
I have attached screenshot with version please check 1786163456712.jpg1786163456716.jpg1786163456723.jpg1786163456729.jpg
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Please share the concern by using the error report option via the Samsung Member application. To share a log file, click on Samsung Members Application > Support>> Type your issue>> Tap on error report >> Tap on send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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