Bug While Recording Calls.

[Valay00774]

I have a turn on auto call recording. It Record call successfully but it won't play from call menu. I attach screeshot of error. It's stops playing after i upgrade with one ui 5. Error says: Failed to play voicemail. Please help with thing

[Pabitrak162]

Click & hold on phone app then you will see I button click that then permission then allow file & media

[Valay00774]

Thank you so much for your help.

[Pabitrak162]

Yw

[Members_ISyDHaV]

Click & hold on phone app, then you will see I button click that then permission then allow file & audio

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Esakkidurai]

Battery health how