Original topic:

Beaware - Samsung Updates killing Phones

(Topic created on: 08-27-2024 04:07 PM)
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Gaurav_M06
Active Level 1
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Galaxy Z
I regrettably own samsung top end flagship phone - Galaxy Z Fold4. July's 2024 update killed WiFi on this phone and Samsu g August update killed its Bluetooth too. Updated my phone with recent August 2024 update -> rebooted my phone to complete installation and after that the Bluetooth won't turn on. Same thing happened with this phone Wifi which won't turn on after July's update. These last 2 updates has completed ruined this phone - neither WiFi nor Bluetooth now turns on. This top end Flagship phone from Samsung with such a high price tag and didn't even last for 16 months. This phone is out of warranty and to fix the issue caused by their software updates, per samsung support needs motherboard replacement with outrageous repair cost of 70K INR. This is really very sad and no less than a scam. 
3 Comments
RAJESH1084
Active Level 9
Galaxy Z
Haa especially premium and flag ship 😂😂😂😂😂😂😂😂
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juggernautt
Active Level 5
Galaxy Z
Classic ScamSung. Raise it in the ceo email desk, one request every hour until you get attended over a call
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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