Original topic:

Battery draining issue

(Topic created on: 10-15-2024 06:31 PM)
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mackmujji
Active Level 4
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Galaxy Z
Hi Samsung please optimise battery draining issue on z fold 6 as it doest last even a day what is the point to buy so expensive phone while battery doest stay a whole day get idea from apple iPhone battery optimization kindly do something 
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dhhfbcvnvn
Active Level 6
Galaxy Z
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dhhfbcvnvn
Active Level 6
Galaxy Z
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dhhfbcvnvn
Active Level 6
Galaxy Z
DఝడధణఢTGV
cs_member10
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links. However, we are taking your valuable feedback regarding this.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

dhhfbcvnvn
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Galaxy Z
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dhhfbcvnvn
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Galaxy Z
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dhhfbcvnvn
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yashana
Beginner Level 2
Galaxy Z
At night time battery droping down Samsung galaxy A15
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