Original topic:

App not set

(Topic created on: 4 weeks ago)
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reshthakur
Active Level 3
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Galaxy Z
"On the Samsung Z Fold 7, the apps are not fitting properly on the screen. The display is getting cut off from the top and bottom, or sometimes from the left and right sides, making the apps appear in a smaller size. When I unfold the phone completely, the apps do not adjust to use the full inner screen of the Fold 7."

2 Comments
reshthakur
Active Level 3
Galaxy Z
This problem started occurring after the One UI 8.5 update."
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cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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