Original topic:

Airtel eSim Issue

(Topic created on: 07-03-2025 09:27 PM)
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Ronin47
Active Level 2
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Galaxy Z
After the last update my airtel esim has stopped working. When I restart the phone, it works for some time, then no signal. Jio physical sim is working fine however. Anyone else facing same issue or has any resolution? I have z flip 5.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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