Original topic:

Software update

(Topic created on: 07-21-2025 08:05 PM)
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Aashish28
Active Level 4
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Galaxy Z Flip | Galaxy Z Fold
Till i am not getting samsung software update. I had also visited samsung coustomer care but they are not helping. In my samsung s21 Plus i am getting the update but in my flip 6 i am not getting this. What's the problem they are not understanding. Please tell me when I will get this.
3 Comments
cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
You're welcome to here.
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