Original topic:

Green lines on z flip 4

(Topic created on: 03-22-2025 11:48 PM)
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satandhish
Beginner Level 2
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Galaxy Z Flip | Galaxy Z Fold
My phone z flip 4 is just 1 year and four months old , now I have green lines in left side very after my software update , tried every possible gimmick, troubleshoot, same has replacement for devices but it doesn't include z flip 4. 

Defected Device should be in list or listed Device should be Defected. 

They are asking " chargeable basis " term used by customer care executive for Defected not caused by us. 

I'm a law student and I cannot afford that much to avail for a replacement, even If I'm it's not my fault and I won't pay for it.

Just want you guys to have do the same 
6 Comments
satandhish
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold
👏
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ram_ram
Active Level 6
Galaxy Z Flip | Galaxy Z Fold
Sir my Samsung s22 mobile display got Green line on 1st of Jan after repeated request samsung changed my mobile display free of cost samsung service center has no authority to change display useless fellow's open my galaxy app send email to Samsung care +
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AudioJack35
Active Level 10
Galaxy Z Flip | Galaxy Z Fold
👏👏👏Samsung 👏👏👏
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue then we are always helping our customers to resolve their issues. As you are facing multiple issues on your device. So, we would request them kindly visit the service center and inspect your device with the technical team end, they will provide them with all the information in a better way after inspecting the device physically. If the charges applicable for the repair which will confirmed by the service team, they will provide you with original parts with genuine cost with a service invoice.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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