Original topic:

Green line on display

(Topic created on: 10-01-2023 09:16 PM)
1098 Views
Abed01
Beginner Level 2
Options
Galaxy Z Flip | Galaxy Z Fold

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Hey all,
One fine evening I was using my one and a half year old galaxy flip 3 mobile and suddenly a green line appeared out of nowhere. Really no idea what to do, some say it is because of the recent update.
Anyone kindly suggest me the further steps and also let me know if someone facing the same issue.

 


 


9 Comments
rit_esh_
Active Level 5
Galaxy Z Flip | Galaxy Z Fold
Yes bro.....
It is due to the update.....
I'm also facing the same issue in A73 5G
M series phones also getting this issue
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Galaxy Z Flip | Galaxy Z Fold
Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
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Biren55
Active Level 8
Galaxy Z Flip | Galaxy Z Fold
Mail it to Samsung CEO and post it on Twitter by tagging Samsung India and also do a grievance on National Consumer Helpline
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animeshmodi
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Mail id?
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Biren55
Active Level 8
Galaxy Z Flip | Galaxy Z Fold
There is no direct email ID to contact CEO.
It will be done through this website -
https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...
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RĀJ
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Sad...
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pinkupk
Active Level 3
Galaxy Z Flip | Galaxy Z Fold
Waste of money 💰💰
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cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Pranatichauhan
Beginner Level 2
Galaxy Z Flip | Galaxy Z Fold

Facing the same issue of green line in flip 3 after UI 6.1 update

 

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