Original topic:

Green Line Issue

(Topic created on: 11-20-2023 11:19 PM)
224 Views
hmdtayyab
Active Level 4
Options
Galaxy Z Flip | Galaxy Z Fold
My Flip3 5g has green line issue 😰 any solution? 
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8 Comments
goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to Samsung service center for replace/repair it's free of cost. Thanks.
AshuMJain
Active Level 4
Galaxy Z Flip | Galaxy Z Fold
But his phone has to be under warranty for that!
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
My dear only this issue will be covered in 3 years.
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AshuMJain
Active Level 4
Galaxy Z Flip | Galaxy Z Fold
What do you mean? The phone has only 1 year warranty and post that Samsung will ask you to pay for it right?
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
My dear only for this green line issue after updates without any physical damages Samsung replace it's free of cost within 3 years from date of purchase. Thanks.
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AshuMJain
Active Level 4
Galaxy Z Flip | Galaxy Z Fold
Sounds good! Does it also cover pixelating issue? My phone is 7 months old and the service center changed the display last week!
I'm scared now thinking what is going to happen if it comes back after 6-8 months because untill that my phone will complete 1 year and would be out of warranty!
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hmdtayyab
Active Level 4
Galaxy Z Flip | Galaxy Z Fold
ok try it 🙂
goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Your's most welcome.