Original topic:

Flip6 low light processing issue

(Topic created on: 01-24-2025 12:26 PM)
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Vishnupsn
Active Level 4
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Galaxy Z Flip | Galaxy Z Fold
I am facing a wierd issue with samsung zfilp6. The low light 12mp shots are having lot of noise in the shadows. The 50mp shots from the 50mp sensor are turning out fine. The 12mp shot which are supposed to be binned and better processed outcome of 50mp image is having a lot of noise in shadows.

I have tried resetting the camera. Software updates, cleared cache nothing works. Am I the only one facing this issue? Community please help me.
1 Comment
cs_member10
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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