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Original topic:

Bugs in One UI 7

(Topic created on: 05-14-2025 03:39 PM)
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Alankar123
Beginner Level 2
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Galaxy Z Flip | Galaxy Z Fold
I had joined the beta program dor testing One UI 7. It was working fine till the actual One UI 7 update was rolled out. 
Now I am facing issues system not showing charging when actually it is charging and showing charging on Always on display . Also bluetooth connected device is not being used for calls. Anyone else having these issues?

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Solution
goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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