- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago in
Galaxy Store (Apps & more)- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
Saturday in
Galaxy Store (Apps & more)Dear Samsung Member,
Greetings from Samsung Customer Support!
would like to inform you that if your notes are synced, they will not be stored in local storage. Please note that if you do not have a backup, there is a risk of data loss. We recommend increasing your cloud storage or manually backing up your data to another drive.
Kindly follow the below steps for backup:
To back-up/restore your data, follow these steps:
1. Open your device settings and tap on “Samsung account” at the top of the screen.
2. Select the “Samsung Cloud” option and tap “Back up data”, “Restore data” or “Settings”.
3. Find Samsung Cloud in your Samsung Account or access the “Account and backup” menu in device settings to do a backup.
4. On the next screen, you must select “Back up or restore data within Samsung Cloud”.
5. If you want to do the process manually, select the items you want to back up in the Samsung Cloud settings menu and tap “Back up now”.
• If you turn on “Auto Backup”, each item you activate will be automatically backed up every 24 hours according to the auto back-up conditions.
• Please note: For auto backup to work your device must be charging with the screen off and connected to Wi-Fi.
• To set up auto backup, follow these steps:
1 Open your device settings and tap “Samsung account” at the top of the screen.
2 Select the “Samsung Cloud” option and tap “Back up data”. On the next screen, select the item you want to automatically back up.
Warm Regards,
Samsung Customer Support