Samsung notes

[sree1212]

The sync option is not working whenever I try to sync rather it asks me to select to disable the wifi only (sync only when wifi is connected) option which already disabled!!

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly perform the following steps to resolve your issue:

Reset settings: Settings > General Management > Reset.
Reset settings: Reset all settings to their default

Update your Samsung Notes.

If the issue still persists kindly report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support