Original topic:

Samsung Internet Browser is now slow

(Topic created on: 07-10-2024 04:11 PM)
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Subham_5
Active Level 1
Options
Galaxy Store (Apps & more)
When i open theSamsung internet app it takes 5 seconds to open the app fully. How to fix it. It is frustrating.


Ad blocker isn't working. I had tested all ad blockers

6 Comments
goodthings
Expert Level 5
Galaxy Store (Apps & more)
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy Store (Apps & more)
Your's most welcome to here.
Galaxyprime
Active Level 9
Galaxy Store (Apps & more)
Can you tell the device name ?
Mine working fine Even the ad block is good.
Its maybe because of.
The size of data increased way too much to handle .
Uninstall and reinstall it.
Restart your device and tell me this works or not.
Subham_5
Active Level 1
Galaxy Store (Apps & more)
Galaxy F14
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Galaxyprime
Active Level 9
Galaxy Store (Apps & more)
Change your phone's some settings as per your comfort level.

Turn of auto update in playstore,Galaxy store Galaxy system update, Android update, Disable appcloud you will find it in apps setting.

Change the setting of Oneui home app as shown in screenshot. And put those apps which are not used daily and don't send important notification in deep sleep .

Use 60htz Refresh rate as Refresh rate without ltpo display is waste, no battery saving only heating up processor.

Turn off ram+ . This feature will degrade your phone's storage in long run.

Don't use those goodlock modules which are not available for your device because those are not optimised for your model and unnecessary put pressure on processor.

Good luck
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cs_member10
Expert Level 5
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that this is not an issue, it is the normal concept of the application that it takes 5 to 6 seconds to fully load and open. however, kindly perform the following steps:

Check app Cache: Settings> Device care> Storage> Clean now.

Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

Keep your apps updated: Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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