Quick Share 13.6.11.7 isn't working in several Galaxy phones after Nearby Share integration, It's working fine across Non-Samsung phones but it isn't detecting any nearby devices in galaxy phones. I've tried all the methods involving bluetooth, visibility, wi-fi and everything. I even tried getting support from Samsung chat support but it didn't help. My device isGalaxy M31s and and updated version of Quick Share after 13.6.11.7 hasn't been rolled out for my device yet. One twitter user suggested to update it to13.6.11.10 but I can't see that version on Galaxy Store.Any Fix?
After updating from nearby share to quick share, im not able to send media files to anyone whether it is galaxy phone or non galaxy phones. My phone detecting other phones but as soon as click, it failed Dont know what to do now, tried everything If you find solution pls share
People are facing different issues in this app. These days Samsung support just doesn't resolve things quickly. They don't read reviews, they don't read feedbacks, they don't take Twitter/X complaints seriously. They don't provide solutions on WhatsApp support. I have written to them on Members app, they said they have registered the complaint and conveyed the issue to the app development team and they'll get back to me. Let's hope they fix this bug and release an update soon. Sure I'll let you know if I get a solution.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
