Original topic:

Modes and Routines: Stop Sleep mode from turning on if Drive mode is already on

(Topic created on: 06-27-2024 08:42 AM)
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Geewon
Beginner Level 2
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Galaxy Store (Apps & more)
So, I have set the Sleep mode in Routines to turn on automatically at 11 p.m. every day and turn off in the morning. I have also set the Driving mode to turn on when the phone connects to my car. Now, the problem is, if I am driving my car and the time is 11 p.m., Sleep mode kicks in, which enables extra dim, eye comfort mode, and power saving, which impacts Android Auto. I am hoping that someone can share some insights on how to tackle this issue.
1 Comment
cs_member10
Expert Level 5
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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