M52 gallery issue

[RraoO]

Is there any issues w.r.t. gallery in M52 5G phone after latest March Update? Alll pics got deleted ???

[RraoO]

and unable to delete...same problem like yours

[hkl3]

Tried reinstalling whatsapp multiple time. Still same problem persists.

[RraoO]

Yes....this issue generated after y'days update

[RraoO]

This is how it looks now

[lallllla]

Dont restore the backup data
The back up data has become after recent feb.dsecurity update
So dont restore the backup data after clearing dythe whatsapp data

[shubho44]

All data are still present where they are supposed to be, you can access them using computer.

Somehow samsung created such a stable software that even their own Gallery app can't get access to the folder.

Use photos by google to check out the photos and videos.

[Sam_Diw]

Majorly this seems Samsung Gallary issue. Use Google photos you can see all your what'sapp media in it.

[RraoO]

Seems to be bug in latest update

[RraoO]

Could anyone find the solution??

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support