Original topic:

Lockstar Crash

(Topic created on: 12-06-2023 07:01 AM)
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anxiousjune
Active Level 3
Options
Galaxy Store (Apps & more)

image

When i try to turn on Lockstar for lockscreen it's crashing but for aod it's working fine... any solution for this?
11 Comments
cs_member10
Expert Level 5
Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Shockshwat
Beginner Level 2
Galaxy Store (Apps & more)

Were you able to fix it? 

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anxiousjune
Active Level 3
Galaxy Store (Apps & more)
yes
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Shockshwat
Beginner Level 2
Galaxy Store (Apps & more)
How?
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anxiousjune
Active Level 3
Galaxy Store (Apps & more)
i debloated some lockscreen services i restored and it was fine again
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Shockshwat
Beginner Level 2
Galaxy Store (Apps & more)
What do you mean by deflated some lockscreen services and restored? Could you please elaborate? I am having this issue for a very long time.
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anxiousjune
Active Level 3
Galaxy Store (Apps & more)
uninstall system apps
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Shockshwat
Beginner Level 2
Galaxy Store (Apps & more)
Which system apps? Any list for them?
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anxiousjune
Active Level 3
Galaxy Store (Apps & more)
dynamic lockscreen
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