Galaxy store background process

[Anonymous]

Galaxy store(v.6.6.11.21) is automatically starting a background process when i uninstall any app. Then it is running constantly and draining battery unnecessarily. Does anyone have this? You can try uninstalling any app from ur phone and check the running processes in Developer options to see of it's there for u also). Btw I use S21fe.

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support