As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
Kindly restart device: Press the power and volume down keys simultaneously for a few seconds.
Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.).
