Original topic:

Chat Message Indicator

(Topic created on: 02-16-2023 09:30 AM)
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TheRabidCrow
Active Level 5
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Galaxy Store (Apps & more)
There should be a clear button indicating whether I'm sending a Chat Message or a SMS. Currently the Messages App shows an indication in the box where we type a message. But this is not good enough as the indication disappears as quickly as we start typing. There should be clear text indicating what we are sending at the time of sending. Not just colour changes but clear text. Google Messages does a great job at this.

Note: I made the mistake of submitting this to Samsung's support directly. And they asked me to send a 15 minute video highlighting the issue along with error logs. Hopefully someone significantly more intelligent at Samsung will see this and take the feedback back to their dev team.

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Utkarsh10
Active Level 4
Galaxy Store (Apps & more)
Can you please explain how it is decided that this contact will have chat message and this will have normal SMS?
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TheRabidCrow
Active Level 5
Galaxy Store (Apps & more)
Nobody decides it. I assume the sending device tries to do a RCS handshake or lookup. If successful you can send a RCS message. Other it goes as a SMS.
cs_member8
Moderator
Moderator
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Galaxy Store (Apps & more)

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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