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Galaxy Store (Apps & more)https://youtu.be/6L9MQb0KOqw
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04-24-2020 12:31 PM in
Galaxy Store (Apps & more)Dear Samsung member,
Greetings from Samsung Customer Support!
Be assure below steps will solve the issue:-
1) Turn off WI-Fi, GPS, Bluetooth etc :-swipe down the notification panel > Turn off WI-Fi, GPS, Bluetooth, and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,
4) Uninstall the unnecessary apps, Long duration of graphics intensive gaming sessions.
5) Usage of mobile phone when charging.
6) Settings > Adeptative brightness > enable.
If issue still persists kindly send us the error log file within 15 minutes of issue occurrence.
Steps: Samsung member > get help > Error reports > Select Symptom > describe problem > Send.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support