Original topic:

youtube hdr problem

(Topic created on: 04-26-2022 08:43 PM)
571 Views
Rohit79
Active Level 1
Options
Galaxy S
In my Samsung s20 fe 5g, It shows HDR option on Youtube HDR videos.  But when I play the HDR video,  the screens brightness starting fluctuating.  It's so annoying.  Anyone facing the same problem with s20 fe 5g ?  And how can I solve this problem?
5 Comments
Pj263
Active Level 3
Galaxy S
This is how the HDR feature works. There's nothing to worry about, it works similarly in all HDR playback supported devices and isn't a issue at all.
TarunpalSingh
Active Level 3
Galaxy S
Same thing happens on my device
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Galaxy S
It happens with HDR videos as the phones changes brightness levels as per outside light and scenes
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SVSH
Active Level 3
Galaxy S
Bro just increase the brightness all the way and then try playing the HDR video on YouTube. This worked for me I too faced the same issue previously.
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