Original topic:

yellow screen issue.... ☹ not happy with samsung

(Topic created on: 05-27-2020 07:20 AM)
298 Views
ackynegi
Active Level 5
Options
Galaxy S
I am facing yellow screen issue after one ui update on my s9 plus. I got many security as well as enhancement updates but, yellow scree isaue still exist. I was goind to switch to note 10+ and s20 plus but, this issue not allowing me to upgrade. Samsung should admite confirm this issue is related to screen or software. This is not expected samsung plz give us solution for this issue.
12 Comments
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ackynegi
Active Level 5
Galaxy S
I already done this opening device on safe mode still problem exist.
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ackynegi
Active Level 5
Galaxy S
issue is fixed now.....
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