Original topic:

worst features in samsung data switching👎

(Topic created on: 02-25-2024 09:59 AM)
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Luck-è
Active Level 7
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Galaxy S
Although i have used oneplus phones a quite good years coming from the that to samsung i am facing a lot of issues like internet connection like in speed, network strength, data switching these three which are like butter smooth in oneplus but not in case on samsung its catching poor network every time i have to do flight mode on then off to use internet and while using sim 2 internet if someone call me on my sim 1 then internet s#cks it cant connect instantly to the internet from sim 1 after cutting the call internet get restored i am using right now s23ultra it is a flagship device but i wont feel like. these small problems i am facing in a flagship device from samsung kindly fix these issues firstly.
6 Comments
ch4A
Active Level 8
Galaxy S
No best quality of it
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Luck-è
Active Level 7
Galaxy S
I dont think so ! Already used a lot of android brands perform better than samsung..its too slow for switching network from sim 2 to sim 1 and it couldn't connect 5g while in call it appears 4g due to this internet disconnects
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Check Settings: If mobile internet is not working during the call, then check settings 'Use internet during call', Please follow the below steps to enable 'Use internet during call': Settings> Mobile Networks> Use internet during call> Enable it, if disabled.

Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Luck-è
Active Level 7
Galaxy S
Already done everything issue is there
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ch4A
Active Level 8
Galaxy S
You are right
Luck-è
Active Level 7
Galaxy S
Yep i have already used most of oneplus flagship devices quite a long time so i can say that networking in samsung was worst i have to do flight mode on and off every time ! To use internet it cant fine 5g networks all the time . everytime 4g to 5g its fluctuating and not working internet it s#cks ..kidly fix this type of issue samsung i am using s23ultra and i dont think so in flagships we suffer like this problems . And one more thing oneplus has 360 degree antennas for better networking 👍 👌 and more network bands than samsung
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