Original topic:

why cant i watch 2k or 4k video in youtube

(Topic created on: 08-06-2018 03:13 PM)
174 Views
VrAnkyrule
Active Level 2
Options
Galaxy S
before the recent update i was able to watch 2k video...but now i cant see any option..does anybody have any idea.?
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2 Comments
MiraclePanda
Expert Level 2
Galaxy S
clear cache of YouTube change your display resolution to qhd and try .
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admin_
Expert Level 5
Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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