Original topic:

we need one ui 6.0 update on s21 fe 😤😤😤

(Topic created on: 11-11-2023 08:13 PM)
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abhishekwalia
Active Level 2
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Galaxy S
you gave one ui 6.0 update for a or m sires devices but didn't gave software update for samsung flexip device like glaxy s21,s21plus,ultra and samsung next gen galaxy s21 fe? samsung doings so bed and samsung anyone phone have no heating and battery training problems but in this device like Samsung s21-201 + S20 FC this phone have so battery running problem and heating problem 5G connectivity problem solve this your doing so bad our Samsung community please spam for s21 AC and Samsung S series device
15 Comments
abhishekwalia
Active Level 2
Galaxy S
😢K
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, We would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this. We are continuously working to make our products better and more efficient.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end and make sure 5g services are working well in your area.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drainage issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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abhishekwalia
Active Level 2
Galaxy S
thanks but
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GamerNabby
Active Level 2
Galaxy S
"Galaxy device battery drainage issue". This guide is like buy a "smart" phone and then turn off all the "smart" features. Samsung team, care to explain me, in 2023 is there any smart feature that will work without wifi/BT/mobile data?
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riyazbadi
Active Level 1
Galaxy S
Even after you get update, don't update to one ui 6 for now one ui 6 is buggy & battery draining issues is there.
So don't update
abhishekwalia
Active Level 2
Galaxy S
its samsung problem they solve to update
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