Thanks for being with Samsung and for sharing your concern. We would like to inform you that Android Nougat software is available for your device kindly check procedure given below for updating device through Samsung Smart Switch or via FOTA at Home. Kindly enable auto update in setting >>about device >> Software update>>auto update. Requirements:- • High speed internet connection (minimum 2 MBPS) • Handset’s battery should be fully charged. • Continuous Power backup (in case of power failure, handset might be crashed) Step 1 Install the updated version of Samsung Smart Switch in your PC/Laptop. The same can be downloaded from the link given below- http://www.samsung.com/in/support/smartswitch/ Step 2 After installation of smart switch on PC/Laptop, connect your handset via USB cable with PC/Laptop. Step 3 Notification will appear in Samsung smart switch window if the updates are available for respective devices. Points to remember:- 1. Do not disconnect the handset during firmware update. 2. Please ensure that power supply and internet connection don’t get interrupted. 3. This process might take 30 – 45 minutes approximately depending upon the internet speed.
