volte not working

[monika08]

Unable to receive calls and use data volte not working on both my network any suggestions how to fix this  issue??

[Anonymous]

1s check the sim in another device.. if that device shows volte and issue with this device then reset only settings 1st if it doesn't help then factory reset.

[monika08]

tried reseting but the problem is still there

[Anonymous]

device and carrier?

[Anonymous]

device you have and sim you used?

[monika08]

s9 plus and jio

[Anonymous]

can you see volte in connection settings?

[monika08]

yes

[Anonymous]

check same sim in different device if it shows volte

[monika08]

yes ... its working in other phone