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Galaxy S20 India - lift to wake works 1 out of 20 times. Have tested the sensor - it shows that it is working properly, but the functionality does not. Others facing the same issue? 
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Active Level 8
jese?
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Done. By what time do I get a reply - also where do I see the error reports that I had raised.
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