Original topic:

update problem

(Topic created on: 02-21-2020 02:05 PM)
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sunag
Active Level 1
Options
Galaxy S
After the new update of 2020 fory s9 plus I was really happy but after using the new ui2 I'm finding hell lot of bugs one of which is the sound quality

The sound quality has reduced so much that I'm feeling like I'm using a normal phone and not the premium s 9 plus , even the Dolby Atmos is not having any effect on the sound and I regret having the update...🥺🥺🥺
4 Comments
arpan19305
Active Level 5
Galaxy S
is the camera quality also reduced
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sunag
Active Level 1
Galaxy S
s even the camera quality has reduced
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gannie
Active Level 3
Galaxy S
camera quality very very band.. samsung standard gone
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Samsung_Support4
Moderator
Moderator
Options
Galaxy S

Hi there,

 

Please perform the following steps to resolve the issue:

1. Perform Interactive checks through the Samsung Members Application (Samsung Member > Get Help > Interactive checks > Speaker/camera).

2. Check the mentioned issue in safe mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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