Original topic:

super steady mode

(Topic created on: 03-15-2021 06:21 AM)
243 Views
kosal98
Active Level 1
Options
Galaxy S
Anyone with a s21 series phone having a problem with the clarity of the video taken on super steady mode...?
11 Comments
Ehsank
Expert Level 5
Galaxy S
Try these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

kosal98
Active Level 1
Galaxy S
tried didn't work
Ehsank
Expert Level 5
Galaxy S
its sad! then Send feedback
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kosal98
Active Level 1
Galaxy S
I already did😭😭
Ehsank
Expert Level 5
Galaxy S
👍then have to wait
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RajeshSadiya
Active Level 2
Galaxy S
yes...i have also same proble in steady mode and also when shift to 60fps...ultrawide video becames **bleep** in low light
kosal98
Active Level 1
Galaxy S
did u try complaining
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RajeshSadiya
Active Level 2
Galaxy S
yes..bt same response like...open camera and clear cached and bla.bla..
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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