why does screen does not wake up while receiving whatsapp notification in my s8? but screen does wakes up whenever i receive text message. Why is it so? Any settings to enable it?
Go to notification settings and go to WhatsApp . click on WhatsApp and go to more settings select in-app notification settings and go to popup notification and select the option of your choice
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue: 1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preferences. 2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
