Original topic:

s8 hdr playback

(Topic created on: 03-03-2018 12:30 AM)
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vishnu1998
Active Level 5
Options
Galaxy S
let me know that does any one facing issue that .. while playing this video i.e video with hdr content. does any ones phone is auto adjusting (changing brightness )while moving the calibrating phone

video. https://youtu.be/74SZXCQb44s
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6 Comments
umi
Active Level 7
Galaxy S
yep .but how
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ssd512
Active Level 5
Galaxy S
please ask abhijithsb. he is the paid servant of samsung. who can do anyting for money
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lunaticfiend
Active Level 8
Galaxy S
That's the normal behaviour when playing HDR content on most displays, Samsung or not. It's not an issue, it's how HDR is handled.
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vishnu1998
Active Level 5
Galaxy S
the brightness is bumped up to max when playing hdr video, thats not the problem

after brightness increased ,the phone brightness is increasing and decreasing eventually with moving display forword and backwards.

does the same issues is facing by u ???
plz check and tell,the above video link
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lunaticfiend
Active Level 8
Galaxy S
I didn't understand what you were trying to tell. I watched the video at 1080p HDR, the brightness remained consistent even when I was moving around the room.

Also do notice that HDR mode does gets turned off when some other application is drawing your screen, like notifications, etc. Maybe that is causing an issue for you4e3b63bc-6c8c-4508-a162-ccfe44093539.jpg
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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