hi samsung last 3 days onwards iam unable to calls and sms with my jio network . i given complaint to jio they investigated but no issue from jio side . any software update pending for resolve this issue . incoming calls and sms receiving but outgoing problem.. pls help . any one get this type of problems.
Thanks for being with Samsung and for sharing your Concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE). 2) Search for the Network Manually as follows: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider. Be sure to hit ♡ when you find an answer that works for you.
