Original topic:

s7 edge battery drain

(Topic created on: 11-05-2017 08:37 AM)
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atush
Beginner Level 2
Options
Galaxy S
My Samsung s7 edge phone is 1.5 years old. For last 10 days experiencing battery drain issue. Hav e also tried power saving mode but it makes a difference of 2hrs. Battery drains in 1 hour. Have tried hardware testing, it was ok. Have unistalled less used apps. Have also followed Samsung ream standard faq Web page.

Is there any way Samsung can advise.
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4 Comments
kau
Active Level 6
Galaxy S
can you send your bttery usage graph
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atush
Beginner Level 2
Galaxy S
Pfaf58aa1f0-fa06-4880-94a2-c464a0b7cc1f.jpg
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kau
Active Level 6
Galaxy S
if you are heavy user then the battery will drain like this only
i get 17 hrs backup but i dont use too much
so its normal or take your mobile to service centre they will solve by sofware if there is any issue of software
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admin_
Expert Level 5
Galaxy S
"Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. "

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