Original topic:

s23 metal frame scratching inside my case

(Topic created on: 11-23-2023 01:18 PM)
1234 Views
Hussain43
Active Level 3
Options
Galaxy S
Once I notice one to two scratches. I became very careful in cleaning my phone and case with microfibers everything days. I use a case with a cotton mesh inside as well and an good branded one too. But the phones metal frame around is building up new scratches everyday.... litrellay every day. I dont use the phone without a case. Did some internet searching and found out this is happening to a lot using cases.

 It's been five months and the display is forming bubbles inside of it. Upon checking with the service team, They are saying they received three S series phones with the same issue, seems like a some sort of leakage is there which is not water bit it passes through the frame and damages the display. I'm a bit disappointed and fed up because I deliberately moved from Apple eco to samsung just to prove my family and friends that this is a good eco too. Now they are literally laughing at me for making a bad move. My entire family uses apple devices my mom sister brother everyone. 

I personally had airpods, iphone, macbook and builted up a good Eco. Thought samsung did a better thing and moved here excitedly along with the galaxy watch purchase . 

But got a disappointing answer at the end.

Will I choose my next device as a S series ? I'm not sure.

21 Comments
Oneui_new
Expert Level 5
Galaxy S
No any single scratch in my S22 plus frame. I use it over a year. May be some one is scratching on your phone frame intensionally. I use S series phones from many years. Samsung gives very good quality in S series. The important thing is you have to manage phone carefully.
Hussain43
Active Level 3
Galaxy S
No, Noone touches my phone. I can see how funny it looks to you. But I'm a guy who uses many tech and take care of them very well. And the back and sides of the device is covered by a thin sheet of protective cover too.
0 Likes
Oneui_new
Expert Level 5
Galaxy S
May be you have black color or any other color. Because they are painted. I have white phone with silver frame no scratches arrived till now. I use samsung original case. Which case do you use?
0 Likes
Hussain43
Active Level 3
Galaxy S
Nilkin super frosted, Rinke magsafe, and two more leather cases.

first thought it was the Nilkin case, changed that to rinke quickly but still the same, changed it to two more Cases, again it's still happening. I searched in reddit for metal scratches on s22 after one year usage and found many posts similar to mine. That's when I thought of joining them and posted mine too after thinking about it for some days
0 Likes
Oneui_new
Expert Level 5
Galaxy S
Which color phone? Have you silver frame in your phone or black?
0 Likes
Hussain43
Active Level 3
Galaxy S
Green model comes in silver framed chasis
0 Likes
Oneui_new
Expert Level 5
Galaxy S
No it is thin painted with green tilt. I purchased white phone so no paint on frame. It is original as given and more secure against scratches. Now you just go to samsung care and change the frame of your phone. It will be new again. Use samsung original covers it doesn't harm phones. Look at the photo of my phone frame. My phone is one year old and frame is still look as newIMG-20231123-WA0007_1000005462_1700738274.jpg
0 Likes
Hussain43
Active Level 3
Galaxy S
maybe you're right, but a case shouldn't destroy the paint too within 5 months, that made me worried
0 Likes